(0212) 270 59 00 ina@cizgiarastirma.com
We measure how the service you provide in your cafes and restaurants is perceived throughout the process, from greeting to farewell.
We measure the airport service processes involving different steps, intertwined and successively articulated with each other, through their one-to-one experiences from the passenger’s perspective.
We analyze the customer experiences in the service sector, where people-oriented understanding is of paramount importance, based on its disorganized and appreciated aspects.
